Planning to fly with Aeroflot Airlines? Whether it’s your first time or a regular journey, knowing the basics always helps. This simple FAQ guide covers all the important questions travelers ask about Aeroflot Airlines, from baggage rules to in-flight services.
Is Aeroflot a Safe Airline?
Yes, Aeroflot is one of the oldest and most trusted airlines in the world. It follows all international safety standards and has a strong record of regular maintenance, pilot training, and customer care.
What Is Aeroflot's Baggage Allowance?
Baggage allowance depends on your ticket type:
- Economy Class: 1 or 2 bags (each up to 23 kg)
- Business Class: 2 bags (up to 32 kg each)
- Carry-On: 10 kg for economy and 15 kg for business
You also get a personal item like a laptop bag or handbag. Always check your ticket for specific details.
Can I Select My Seat on Aeroflot?
Yes, Aeroflot allows you to select your seat during booking or check-in. If you want extra legroom or a front row seat, you can pay a little extra. Seat selection is free for business class.
Does Aeroflot Serve Food on Flights?
Yes, all international Aeroflot flights offer meals and beverages. The menu depends on your flight duration and class. Special meals like vegetarian, diabetic, or Jain meals are available if you request them in advance.
What Is Aeroflot’s Check-In Policy?
You can check in:
- Online: 24 hours before your flight
- At the Airport: Up to 40 minutes before departure
Online check-in is quick and lets you choose your seat in advance. Make sure to arrive early at the airport, especially for international flights.
What Are Aeroflot’s Cancellation Rules?
Aeroflot allows cancellations and changes, but fees depend on your fare type. Flex and business fares have more flexibility, while budget tickets may have higher penalties.
Is Wi-Fi Available on Aeroflot Flights?
Some long-haul Aeroflot flights offer onboard Wi-Fi. Availability depends on the aircraft, so it’s best to check at the time of booking.
How Can I Contact Aeroflot for Help?
You can reach Aeroflot customer service through their official website, by phone, or at the airport help desk. They offer 24/7 support in multiple languages.
Knowing these common Aeroflot Airlines travel FAQs can make your journey smooth and stress-free. From baggage policies to in-flight services, being informed saves time and avoids last-minute surprises.
Always check your ticket details and reach out to Aeroflot for any updates before your flight.
Aeroflot Customer Service Contacts
Aeroflot, also known as Russian Airlines, is the flag carrier of the Russian Federation. The airline operates both domestic and international flights, with the majority of its shares owned by the Russian government.
