Aeroflot Flight Cancellation Policy
Aeroflot Airlines understands that travel plans can change anytime. That’s why their cancellation policy gives you flexibility and peace of mind. Whether your trip is delayed or canceled, knowing the Aeroflot Flight Cancellation Policy helps you manage refunds, rebookings, and fees effectively.Whether you booked a solo ticket or used Aeroflot group flight ticket booking via our website Aeroflot.co.in or via Nix Tour, knowing your options makes things easier.
If you are unsure about your next steps or need help with a change or refund, you can always reach out at +91 8252646969. You will get clear answers and quick support.
Aeroflot Baggage Limits & Refund Rules for All Fare Options
- Aeroflot offers flexible fare options across both Economy and Business Class, each with different baggage allowances and change policies. In Economy Class, the Lite fare includes only a 10 kg hand bag and is non-refundable.
- The Classic fare allows for one 23 kg checked bag plus a 10 kg hand bag, with a €60 fee for cancellation and another €60 for reissue.
- If you’re looking for more comfort and flexibility, the Flex fare includes two 23 kg checked bags, a 10 kg hand bag, extra legroom, complimentary meals, and full refunds with no penalties for changing the travel date.
- For travelers flying Business Class, the Lite fare includes one 32 kg checked bag and a 15 kg hand bag, but it’s non-refundable.
- The Classic fare gives you two 32 kg bags and a 15 kg hand bag, with the same €60 cancellation and reissue fee as the Economy Classic.
- The Business Flex fare offers maximum convenience, with two 32 kg bags, a 15 kg hand bag, and no penalties for cancellations or date changes, making it ideal for frequent flyers or business travelers who need flexible plans.
24-Hour Cancellation Policy
Aeroflot offers a 24-hour cancellation window. You can cancel your booking within 24 hours of purchase and get a full refund, as long as your flight is at least seven days away. This applies to group ticket booking in flight too.
It’s the best way to handle sudden changes without paying a penalty. If you need help cancelling, just call +91 8252646969.
Refund Process: Office or Travel Agency
The way you request a refund depends on where you booked your ticket.
If You Booked at an Aeroflot Office:
- Cancel your ticket at least 40 minutes before departure.
- Refunds go to the original bank card used during purchase.
- If someone else requests the refund, extra documents or consent forms may be needed.
- You must submit proof if the card belongs to someone other than the passenger or buyer.
If You Booked at a Travel Agency:
- Visit the same agency to cancel or request a refund.
- As a rule, you cannot get a refund if you cancel less than 40 minutes before the flight.
- Contact the agency early to avoid last-minute issues.
Please note:
Due to banking restrictions, refunds to cards issued outside Russia may not be possible. In that case, refunds can only go to a Russian-issued card at any Aeroflot office in Russia.
What Happens During Flight Delays or Cancellations?
When delays or cancellations happen, Aeroflot follows clear service standards to support passengers.
- If your flight is delayed by 2+ hours, you get two free calls or emails.
- If the delay hits 4 hours, meals are provided.
- Drinks are offered after 2 hours of waiting.
- For delays longer than 6 hours at night or 8 hours during the day, Aeroflot provides hotel accommodation, meals, and transportation at no cost to you.
This applies whether you are traveling solo or as part of an Aeroflot group flight booking.
Automatic Booking Cancellation Rules
Aeroflot’s system may cancel your booking if:
- You didn’t pay for the ticket on time.
- You didn’t show up for check-in or boarding.
- You made duplicate bookings for the same flight.
If you need an extra seat for comfort, book it under the same reservation to avoid cancellation. If you have already used part of the ticket, the remaining value is subject to fare rules.
Always check with your group flight booking agents or Aeroflot’s customer service to avoid issues. For faster help, call +91 8252646969.
How to Cancel Aeroflot Group Flight Bookings
If you booked your trip through group flight booking Nix Tour or any other agent, reach out directly to cancel or request changes. Nix Tour provides support for Aeroflot group flight booking discount offers, ticket changes, and refunds. It’s the best way to book flights for a group and manage cancellations easily.
Planning to book in bulk? Ask about cheap flights group bookings or flight ticket group booking offers. They often come with extra flexibility for cancellations or date changes.
Aeroflot, the flag carrier of Russia, operates direct flights between Moscow’s Sheremetyevo International Airport and Delhi’s Indira Gandhi International Airport.
Contact Us
- 8252646969
- agencysupport@nixtour.com
- B-19, Sector 60, Noida, Uttar Pradesh - 201301